The terms  “We” / “Us” / “Our”/”Company” individually and collectively refer to dhamtrip.com and the terms “Visitor” ”User” refers to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website “dhamtrip.com”. Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under license, by the business and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mailbombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of dhamtrip.com or their breach of the terms.

You agree to indemnify, save, and hold Dhamtrip, its affiliates, employees, officers, directors, and partners harmless from any and all claims, losses, damages, and liabilities, costs, and expenses, including without limitation legal fees and expenses, arising out of or related to:

(i) Your use or misuse of theDhamtrip Services or of the Dhamtrip Platform;

(ii) any violation by You of this Agreement or 

(iii) any breach of the representations, warranties, and covenants made by You herein.

Dhamtrip reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify Dhamtrip, including rights to settle, and You agree to cooperate with we defense and settlement of these claims. We will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive the termination of this Agreement.

Dispute Resolution

If any dispute, controversy or claim arises under this Agreement or in relation to any Dhamtrip Service or our Platform, including any question regarding the existence, validity or termination of this Agreement or T&Cs (hereinafter Dispute), the parties shall use all reasonable endeavors to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 30 days of the notice of such Dispute, Dhamtrip may elect to resolve any Dispute by binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996 (hereinafter Act). Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed in accordance with the Act. The seat of the arbitration shall be New Delhi and the language of this arbitration shall be English. Any arbitration shall be confidential, and neither You nor Dhamtrip may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. All administrative fees and expenses of arbitration will be divided equally between You and Dhamtrip. In all arbitrations, each party will bear the expense of its own lawyers and preparation. This paragraph shall survive the termination of this Agreement.

Governing Law and Forum for Disputes

Subject to the Dispute Resolution section above, You agree that any claim or dispute You may have againstDhamtrip must be resolved by a court having jurisdiction in Delhi, India. You agree to submit to the personal jurisdiction of the courts located within Delhi, India, for the purpose of litigating all such claims or disputes. This Agreement shall be governed by Indian law. This paragraph shall survive the termination of this Agreement.

 

LIABILITY       

User agrees that neither dhamtrip.com nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if dhamrip.com has been advised of the possibility of such damages.

User further agrees that dhamrip.com shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that dhamrip.com shall not be responsible or liable to the user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall the Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to dhamrip.com, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

Privacy Policy

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to dhamtrip.com and the terms “You” /”Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and dhamtrip.com (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and dhamtrip.com for your use of the website “dhamtrip.com” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION 

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password, etc., and/or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above-said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.

INFORMATION SHARING
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Mr. Ashok Budhraja. (“Grievance Officer”).

Mr. Ashok Budhiraja (Grievance Officer)
www.dhamtrip.com
Company Name & Address

Dhamtrip.com

12, Silver Park, Shiv Puri, Delhi

Email: dhamtrip@gmail.com
Ph: +91-9868168680

Cancellation Policy

When you canceled your trip, we are not in a position of refund your whole amount, but at our best, we refund the amount as per the following terms:

  • If you cancel the trip between 30-45 days from the date of the booking, a 50% amount of tour cost is refunded.
  • If you cancel the trip in 30-20 days from the date of the booking, a 25% amount of tour cost is refunded.
  • If you cancel the trip in 20 or fewer days from the date of the booking, no amount of tour cost is refunded as we already make payments for the prior trip.

 

 

Refund Policy

We will try our best to create suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund within a week.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account.

The mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.

During peak seasons please allow up to 15-18 business days for your return to process.

For Airlines:

Aircraft commonly offer guardians of youngsters under 2 years old the chance to hold the kid on their lap. Tickets for lap babies are commonly free with some nominal charges. Above 2 years a child is payable as per airline policy.

For Land Part of the International Package

  • We offer free land parts for the parents of a child under 3 years old. Airfare & visa fare is chargeable as per legal norms.
  • We offer a maximum of up to 10% -35% discount on adult land part As per requirement for the parent of a child 4- 11years old without a bed. But it also depends upon the country’s criteria. Airfare & visa fare is chargeable as per legal norms. 
  • We offer a 10% -20% discount on adult land part As per requirement for the parent of a child 4-11 years old with an extra bed. But it also depends upon the country’s criteria. Airfare & visa fare is chargeable as per legal norms.

Note: For any further query, feel free to contact us.

Notice Message. Your Message Comes Here

Definition

These terms and conditions, as might be altered now and again, apply to every one of our administrations straightforwardly or in a roundabout way (through wholesalers) made accessible on the web, through any cell phone, by email or by phone. By getting to, perusing and utilizing our (versatile) site or any of our applications through whatever stage (from this point forward, on the whole, alluded to as the “Stage”) or potentially by finishing a booking, you recognize and consent to have perused, comprehended and consented to the terms and conditions set out beneath (counting the security proclamation).


Bookings and Financial Terms

Booking Conditions:

    • We require a photocopy of Pan Card at the time of booking.
    • When the date of the trip is more than 30 days from the date of the booking, we deposit 50% of the total tour cost or Rs. 20000/- (whichever is higher) at the time of booking which is non-refundable.
    • When the date of the trip is less than 15days, we deposit the full amount of tour cost which is non-refundable.
    • If the tour is by air, it is needed to deposit the full amount of Airfare, so we can purchase air tickets.
    • Make the full payment on the confirmation of all services. Kindly check the cancellation policy also.
    • In case of an International trip, we need photocopies of Passport with passport size photograph with white background size 3.5X4.5 com with 80% face visibility.
      • Note: No amount is refunded by Airlines in case of cancellation of non-refundable air tickets or as per airline refund policy.

 

Hotel Check-in & Check-out policy

  • Kindly valid identity proof like passport, Driver’s License, PAN Card, etc. are in hand. It is needed at the time of Check-in. But on the International tour Passport must be in hand.
  • At the time of Check-in, the hardcopy/Softcopy of hotel vouchers is exhibited at the reception.
  • Check-in time is 1400/1500 hours and the Check-Out time is 1000/1200 hours as per Standard Time.
  • Early check-in or late check-out is only possible if rooms are vacant.

Subject to the impediments set out in these terms and conditions and to the degree allowed by law, we will just be at risk for direct harms really endured, paid or brought about by you because of an inferable inadequacy of our commitments in regard to our administrations, up to a total measure of the total expense of your booking as set out in the Trip Reservation affirmation email (regardless of whether for one occasion or arrangement of associated occasions). 

In any case and to the degree allowed by law, neither we nor any of our officials, executives, workers, delegates, auxiliaries, associated organizations, merchants, offshoot (dispersion) accomplices, licensees, operators or others engaged with making, supporting, advancing, or in any case making accessible the site and its substance will be subject for (I) any reformatory, uncommon, backhanded or important misfortune or harms, any loss of creation, loss of benefit, loss of income, loss of agreement, loss of or harm to generosity or notoriety, loss of case, (ii) any mistake identifying with the (clear) data (counting rates, accessibility and evaluations) of the Trip Provider as made accessible on our Platform, (iii) the administrations rendered or the items offered by the Trip Provider or different colleagues, (iv) any (immediate, roundabout, significant or correctional) harms, misfortunes or expenses endured, acquired or paid by you, according to, emerging out of or regarding the utilization, powerlessness to utilize or postpone of our Platform, or (v) any (individual) damage, demise, property harm, or other (immediate, aberrant, extraordinary, considerable or correctional) harms, misfortunes or expenses endured, brought about or paid by you, regardless of whether because of (legitimate) acts, blunders, ruptures, (net) carelessness, persistent offense, oversights, non-execution, deceptions, tort or severe obligation by or (entirely or somewhat) inferable from the Trip Provider or any of our different colleagues (counting any of their representatives, chiefs, officials, specialists, agents, subcontractors or subsidiary organizations) whose items or administration are (straightforwardly or by implication) made accessible, offered or advanced on or through the Platform, including any (fractional) abrogation, overbooking, strike, power majeure or some other occasion outside our ability to control.

Limitation of liability

All endeavors will be made genuinely to keep up the agreement made by our association with its clients however there are consistently conceivable outcomes of specific Items like airfares, extra charge at the landmarks or extreme increment in fuel costs and so on getting progressively costly with no notification from the Govt. specialists. 

All agendas are test agendas, expected to give you a general thought of the possible outing plan. Various factors, for example, climate, street conditions, the physical capacity of the members, and so on may direct agenda changes either before the visit or much after the beginning of the visit. We maintain all authority to change any timetable in light of a legitimate concern for the outing members’ wellbeing, comfort, and general prosperity. 

Our rates depend on the overarching rates as haggled by us with the lodgings, carriers, and so forth. Lodgings and Airlines hold the privilege to alter the rates without notice. If there should be an occurrence of such changes the rates cited before the alteration, can be changed by us as per the adjustments by lodgings or aircraft. All inn appointments depend on common look at in and check the time of the inns until except if demonstrated in the agenda. 

We will not be liable for any deferrals and changes in the program or costs brought about – legitimately or in a roundabout way – because of regular risks, flight retractions, mishap, breakdown of transport, climate, disorder, avalanches, terminations/blockades because of political agitation or any such occurrences.